After payment
Open the QZy VPN Telegram bot. If access does not appear automatically, contact support and include the selected plan and approximate payment time.
Support
If access does not appear automatically after payment or you have a setup question, contact us. We will check the payment and help you connect.
If access did not appear
We will check the payment and access issuance status. If needed, an operator will confirm access manually.
If you cannot connect
Tell us which device you use, what the Happ app shows, and which step caused the question. A screenshot helps us resolve it faster.
Dispute or refund question
Refunds or replacement access are reviewed individually through support. If access has already been issued and used, a refund may be limited.